Brake

The National Mobile Brake Fitter

Information about Brakefit Mobile

Who We Are

You are contracting with Brakefit Mobile Limited, a company registered in England with Company Registration Number 11158043. The Registered Office is Unit 14 Langley Place Billericay Essex CM12 0FR. References to “Brakefit Mobile”, “we”, “our” and “us” throughout the Terms and Conditions refer to this Company.

Our VAT Registration

Our UK VAT Registration Number is GB 288 0231 00

Contacting Us


Complaints / Alternative Dispute Resolution

In the event that you are not satisfied with the goods or service you have received from us, or if you wish to contact the Company regarding any other matter, please contact our Customer Service Department using the contact details provided in the “Contacting Us” section of these Terms and Conditions.

General Terms and Conditions of Sale

Payment

Face to face payment - Payment in full is required on completion of the work and prior to the removal of the vehicle.

Removed Parts

With the exception of Warranty and Service Exchange Parts, removed parts will be disposed by Brakefit Mobile. Disposal will be in accordance with current environmental regulations and legislative requirements. A fee may be charged for this service.

Exchanges

Subject to your statutory rights (which shall not be affected by this provision), once fitted to your vehicle brakes or any other part cannot be exchanged

Refunds

Subject to your statutory rights (which shall not be affected by this provision), it is not possible to offer refunds after purchase for any parts that have been used on your car. If you believe that a part we have fitted is faulty, we will offer you the option of purchasing a replacement while the original part is sent to the manufacturer for analysis. If the manufacturer confirms that the product is faulty the cost of your replacement purchase will be refunded. We do however offer extensive guarantees on our work and parts (see separate section).

Updates

Brakefit Mobile reserves the right to add, remove or amend the terms and conditions contained in this site without prior notice.

Website Terms of Use

Point of Legal Contract Creation

Online Purchases

When you place an order via the website to purchase services from, or to have goods fitted by, Brakefit Mobile, this constitutes an “offer”.

Brakefit Mobile will send you an e-mail confirming receipt of your order and containing the details of it (the “Order Confirmation”). This constitutes the “acceptance”, irrespective of whether any payment that has been taken previously by Brakefit Mobile.

In the event that Brakefit Mobile does not accept your offer and/or does not issue an Order Confirmation to you, Brakefit Mobile shall make a full refund of any payments made by you as part of the ordering process.

These terms are the only terms upon which Brakefit Mobile will contract with you for the purchase of its services through its website, They shall govern the contract to the entire exclusion of all other terms or conditions.

Brakefit Mobile retains the right to refuse to accept your order solely at its discretion. If there is concern that there is an attempt to place an order dishonestly, fraudulently, by impersonating someone else or by attempting to use payment details which have been stolen, we will make additional checks and if appropriate involve external authorities.

Use of Website Content

The contents of this website (including without limitation all website design, text graphics, the selection and arrangement thereof and all software compilations, source code, software and other material) are the copyright of Brakefit Mobile or its technology providers/ contributors. You may view this website and print or download any part(s) of it for personal, non-commercial purposes only. You must not modify, copy, publish, transmit, display, perform, distribute, reproduce, license, create derivative works from, transfer or sell any information or other content, goods or services obtained from this website without Brakefit Mobile’s prior written consent.

Links to Third Party Websites

This website may contain links to websites operated by third parties other than Brakefit Mobile. Such links are provided for your reference only. Brakefit Mobile does not control such websites, and is not responsible for the contents of these websites. Brakefit Mobile’s inclusion of links to any such websites does not imply any endorsement of the material on such websites. Any use of that site by you or any arrangements entered into by you with the owners of those websites is at your own risk.

Liability Disclaimer

All content provided on this website is for information purposes only and does not in any manner create a legal contract express or implied between Brakefit Mobile and you except only when agreed by Brakefit Mobile in relation to an order of goods and/ or services made by you through this website which is accepted by Brakefit Mobile.

Without limiting the foregoing, the information, software, goods, and services published on this website may include inaccuracies or typographical errors. Changes are periodically made to the information herein. Brakefit Mobile and/or its respective suppliers may make improvements and/or changes in this website at any time. Brakefit Mobile and/or its respective suppliers make no representations about the suitability of the information, software, goods and services contained on this website for any purpose. All information, software, goods, services and materials including text, graphics and are provided "as is" without warranty of any kind. To the extent permitted by law, Brakefit Mobile and/or its respective suppliers hereby disclaim all warranties and conditions with regard to such information, software, goods and services, including all implied warranties and conditions of fitness for a particular purpose, title and non-infringement. Brakefit Mobile does not warrant that the information available via this site is accurate, complete or current.

In no event shall Brakefit Mobile and/or its suppliers be liable for any of the following losses or damage (whether such damage or losses were foreseen, foreseeable, known or otherwise): (a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; or (g) any direct, indirect, punitive, incidental, special exemplary or consequential damages arising out of or in any way connected with the use of this website or with the delay or inability to use this website, for any information, obtained through this website, or otherwise arising out of the use of this website, whether based on contract, tort, strict liability or otherwise provided that none of the foregoing and/ or nothing in these terms limits or excludes Brakefit Mobile’s liability for death or personal injury caused by its proven negligence.

You warrant to Brakefit Mobile that you will not use this website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. It is always recommended for you to run anti-virus program on all material downloaded from the internet.

Trademarks

All trademarks, service marks, and trade names that appear on this website are proprietary to Brakefit Mobile (GB) Limited, its Group companies, or other respective owners. Trademarks should not be copied without the prior written permission of Brakefit Mobile.

Governing Law and Jurisdiction

These terms are governed by and shall by interpreted in accordance with the laws of England and Wales. You hereby consent to the exclusive jurisdiction and venue of courts in England and Wales in all disputes arising out of or relating to the use of this website. Use of this website is unauthorised in any jurisdiction that does not give effect to all provisions of these terms and conditions.

Relationship of Parties and Third Party Rights

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Brakefit Mobile as a result of the use of this website. Only you and Brakefit Mobile shall be entitled to enforce these Terms and Conditions. No third party shall be entitled to enforce any of the terms, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.

Severance

If any part of these terms are determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these terms shall continue in effect.

Entire Agreement

These terms are the only terms upon which Brakefit Mobile is prepared to deal with a purchaser through this website and they shall govern the contract arising from any order made through this website that is accepted by Brakefit Mobile to the entire exclusion of all other terms or conditions.

These terms constitute the entire agreement between the user and Brakefit Mobile with respect to the use of this website and they supersede all prior communications and proposals.

Pricing

Offers are for retail customers only.

All pricing on this website is in pounds sterling and is inclusive of UK Value Added Tax. Unless explicitly stated, the cost of fitting any parts purchased is included in the price. The price of the goods and/ or services shall be the price specified by Brakefit Mobile in the Order Confirmation issued to you.

Our website contains a large number of goods and services and it is always possible that, despite our best efforts, some of the goods and/ or services listed on this website are incorrectly priced. We verify the prices included in your order to us as part of our processing procedures so that, where goods and/ or services are incorrectly priced we may, at our discretion, either contact you for your instructions in relation to your order or reject your order and notify you of such rejection.

Brakefit Mobile reserves the right, before the relevant contract is formed in accordance with these terms and conditions, to change the price of the goods.

Quotations and Additional Work

All quotations are valid for 7 days from the date of issue (30 days in respect of the 30 point comprehensive brake check), unless they include a specific promotional offer which has an earlier expiry date. The expiry date of promotional offers will be clearly marked.

Once work has started you will be informed immediately of any additional work identified. A new printed quotation will be produced on request and work will only be carried out with your agreement.

Locale

Transactions may only to be made through this website by residents of, and/or individuals, located in the United Kingdom.

All services ordered or booked on this website are carried out in the UK or by one of our mobile fitting vehicles at the location agreed by Brakefit Mobile in our Order Confirmation. Mobile fittings may not be available in some locations.

Disclaimer: Selection of the Correct Brakes for your Vehicle

The fitting of brakes to your vehicle will be subject to a visual inspection of your vehicle and brakes prior to the work starting to confirm that you have selected the correct brake service for your vehicle.

Brakefit Mobile undertakes reasonable steps to ensure the accuracy of the information on this website but due to the range and complexity of brake types fitted to vehicles during manufacture and in the aftermarket, we cannot guarantee the accuracy of this information and the results of the said applications on this website. Brakefit Mobile accepts no responsibility for, and excludes all liability for, any losses suffered as a result of any applications on this website that are used by you to select the brake types for your vehicle (using either the vehicle registration plate or the vehicle type) or by failing to provide the correct information for your vehicle.

Brakefit Mobile also accepts no responsibility for and excludes all liability for any losses suffered as a result of any of our customers selecting and/ or ordering from us the incorrect brake specification provided that nothing in these terms limits or excludes Brakefit Mobile’s liability for death or personal injury caused by its proven negligence.

Customers ordering brakes online for fitment, should verify the tbrake type and specification currently fitted to their vehicle before placing their online order for brakes with us. In the event that the incorrect brakes are ordered on this website by a customer, Brakefit Mobile will use its normal business processes to source the correct brakes and reschedule the fitting appointment.

Guarantees

General Guarantee Conditions

The guarantees apply from the date of original fitment

Guarantees are not transferable and only apply to the person who made the original purchase.

Please ensure you retain your invoice, as proof of purchase is necessary before work can be carried out under the guarantees.

All parts originally purchased at Brakefit Mobile are covered by these guarantees however, parts failing as a result of criminal or malicious damage, fire, theft or where the parts have been used for motorsport, hire vehicles or taxis are excluded.

If work is required to be carried out other than by Brakefit Mobile, approval must be obtained in advance from Brakefit Mobile.. The guarantee may be invalidated when parts are repaired by a garage or individual other than by Brakefit Mobile. Brakefit Mobile is not responsible for any part removed from the vehicle or adjusted by any person other than Brakefit Mobile.

These guarantees do not cover any defect caused by reasonable wear, tear or corrosion, or any costs incurred through loss of use. Manufacturer’s conditions of sale apply to all goods sold.

These guarantees do not extend to any monetary or compensatory claim, in particular consequential or additional losses.

All Brakefit Mobile guarantees are in addition to your statutory rights.

Brakes

We will guarantee all new brake parts fitted, by Brakefit mobile Ltd including labour for the first 12 months after fitment or the first 12,000 miles (whichever comes first) conditional upon your continued ownership of the vehicle. Brakefit Mobile will dismantle and repair or replace at its discretion any defective parts and reassemble them on your vehicle free of charge, subject to these guarantee conditions.

Before any work can be carried out under guarantee, Brakefit Mobile will conduct a full inspection report. This guarantee will not be offered and will not subsequently apply if you do not authorise the fitting of all additional parts considered necessary for replacement to restore your braking system to its proper working condition.

Company vehicles, hire vehicles, taxis and vehicles for commercial purposes or motorsports are not covered. Vehicles fitted with inboard braking systems and/or handbrake pads and shoes are excluded from the lifetime guarantee.

Service Components and Other Mechanical Parts

Service components and any other mechanical parts, are guaranteed for 12 months or 12,000 miles, whichever occurs first.

How to Claim Under Your Guarantee

Email customerservice@brakefitmobile.co.uk together with your guarantee, your original receipt and any other paperwork provided to you. Please be sure to keep your original paperwork safe as a failure to produce this could impact on your ability to claim.

Data Protection

Data Protection - General

Brakefit Mobile is conscious that you trust us with your private information which is necessary to process your order. Other than where stated within these Terms and Conditions and with our chosen payment card service provider, you have our assurance that your information will not be shared with other organisations outside the Brakefit Mobile Group, unless those organisations are working on behalf of Brakefit Mobile or we are compelled to do so by law.

Brakefit Mobile Limited is fully registered within the terms of the Data Protection Act in the United Kingdom. Our registration number is ZA457810

Customer Surveys / Other Goods & Services

Brakefit Mobile’s commitment to improving customer service includes our Customer Survey Team telephoning a number of customers each day to ask about the standard of service they have received. During this call, the Team may also draw your attention to selected goods or services offered by that company.

Brakefit Mobile may also contact you to advise of Brakefit Mobile goods and services that may be of interest to you.

If you do not wish to receive such calls, please let us know, giving your full name and address and the Brakefit Mobile invoice reference number:

  • Email customerservice@brakefitmobile.co.uk
  • Call the Brakefit Mobile Customer Helpline on free-phone 0800 193 3543 (mobile call charges may apply);
  • Write to Brakefit Mobile Customer Service, Unit 14 Langley Place Billericay Essex CM12 0FR

Your Data Protection Rights

Individuals may obtain details of their own data which is held and/ or processed by Brakefit Mobile. For details of how to obtain such details, for which a charge will be made, please contact Customer Service.

Unsubscribing

If you prefer that we do not contact you with further Brakefit Mobile information or disclose any non-public personal information about you to any non-affiliated third parties, other than required by law, you may opt out.

To opt out, please either:

  • E-mail customerservice@brakefitmobile.co.uk, or
  • write to our Customer Service at Unit 14 Langley Place Billericay Essex CM12 0FR Please include your name, address, and other identification information and any other applicable information. Your request will apply to any of the information we have obtained in any transaction.

It may take between 48 - 72 hours from the time we receive your request to opt-out and to remove you from our database. Please be aware that you may still receive offers during the period that your request is being processed.

Privacy and Cookie Policy

Privacy and Cookie Policy

Brakefit Mobile is committed to protecting your personal identifiable data. As such, the information we collect about you is subject to our Privacy Policy. By using the brakefitmobile.co.uk site, you agree that you accept the Brakefit Mobile Privacy Policy

This website uses Cookies; to find out more about how we use Cookies view our Cookie Policy

Version

Version 1.2 Last updated 11th September 2018

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